Background

Our client, a large retail chain, was struggling to keep up with the demand for online orders during the COVID-19 pandemic. Their existing e-commerce platform was outdated and unable to handle the increased traffic, resulting in lost sales and frustrated customers. They approached us to develop a new platform that could handle the surge in online orders and provide a better user experience.

Problem

The client's existing e-commerce platform was not equipped to handle the sudden increase in online orders due to the pandemic. The site frequently crashed, resulting in lost sales and frustrated customers. The user interface was also outdated and difficult to navigate, leading to a poor user experience. Our challenge was to develop a new platform that could handle the increased traffic while providing an intuitive and streamlined user experience.

Solution

We developed a new e-commerce platform for our client using modern technologies such as React.js and Node.js. The new platform was designed with scalability in mind, allowing it to handle increased traffic during peak periods without crashing. We also focused on improving the user experience by creating an intuitive interface that made it easy for customers to find what they were looking for and complete their purchases quickly.

Impact

Increased online sales by X%
Reduced site crashes by X%
Improved customer satisfaction ratings by X%
Increase in repeat customers by X%

Team

Jane Doe - Project Manager
- Oversaw project planning and execution
- Liaised with client throughout project lifecycle
John Smith - Lead Developer
- Oversaw development of front-end using React.js
- Liaised with back-end team on API integration
Samantha Lee - Back-end Developer
- Oversaw development of back-end using Node.js
- Liaised with front-end team on API integration
Daniel Kim - UX Designer
- Oversaw design of user interface for new platform
- Liaised with front-end team on implementation of design elements

Revamped E-Commerce Platform Boosts Sales