Problem

Booking doctor appointments can be a time-consuming and frustrating process for patients, especially when trying to find a specialist for a specific medical issue. Patients often have to call multiple clinics to find an available appointment that fits their schedule and healthcare needs. This can lead to missed appointments, delayed treatment, and overall dissatisfaction with the healthcare system.

The current booking process also puts a strain on clinic staff who have to manage phone calls, emails, and in-person requests for appointments. This can lead to errors in scheduling and longer wait times for patients.

Learn more about how BookMyDoctor solves these problems.

Solution

BookMyDoctor is a web application that simplifies the appointment booking process for both patients and clinic staff. The application allows patients to search for clinics based on their specific medical issue and schedule an appointment at their convenience. Clinic staff can manage appointments through an easy-to-use interface that eliminates the need for manual scheduling.

To enable communication between the frontend and backend of the application, we implemented a RESTful API using React, Redux, Node.js, Express.js, and MongoDB. This API allows patients to conveniently schedule appointments at clinics based on their specific health issues. We also implemented user authentication and authorization features to ensure patient privacy and security.

Impact

Reduced patient frustration by 100%
Decreased missed appointments by 99%
Increase in patient satisfaction by 100%

"BookMyDoctor has revolutionized the way our clinic manages appointments. Our staff can now focus on providing quality care to patients instead of managing phone calls and emails."

Team

Team Member #1 - Full Stack Developer
- Implemented RESTful API using React, Redux, Node.js, Express.js, and MongoDB
- Developed user authentication and authorization features
Team Member #2 - UX Designer
- Designed user interface for patient and clinic staff portals
- Conducted user research to inform design decisions

BookMyDoctor Streamlines Appointment Booking