Background

A local non-profit organization that provides free tutoring services to underprivileged students was struggling to manage their scheduling and communication processes. They were using a paper-based system that was time-consuming and prone to errors, leading to missed appointments and frustrated tutors and students.

The organization had limited resources, so they needed an affordable solution that could streamline their operations and improve their overall efficiency.

Problem

The paper-based system used by the non-profit organization was inefficient and error-prone. Tutors had to manually schedule appointments with students, which often led to double-bookings or missed appointments. Communication between tutors, students, and parents was also challenging, as there was no centralized platform for messaging or updates.

This led to a decrease in student engagement and satisfaction, as well as frustration among the volunteer tutors who were dedicating their time to help these students.

Solution

We developed a custom web application for the non-profit organization that streamlined their scheduling and communication processes. The platform allowed tutors to easily schedule appointments with students based on availability, while also providing automated reminders for upcoming sessions.

The platform also included a messaging feature that allowed tutors, students, and parents to communicate directly within the app. This improved overall communication and helped reduce missed appointments due to miscommunication.

Impact

Increased student engagement by X%
Reduced missed appointments by X%
Improved overall efficiency of scheduling process
Streamlined communication between tutors, students, and parents

Team

Jane Smith - Project Manager
- Oversaw the development and implementation of the platform
John Doe - Lead Developer
- Developed the backend architecture and database design
Sarah Lee - Frontend Developer
- Designed and developed the user interface for the platform
David Kim - Quality Assurance Tester
- Performed extensive testing to ensure the platform was bug-free and user-friendly

Streamlined Scheduling & Communication for Non-Profit