Problem

The recruitment outsourcing department of a company was struggling to generate revenue and match candidates with clients in a timely manner. The team consisted of only two members, which made it difficult to handle the workload and meet client expectations. Additionally, the team lacked a clear strategy and standard operating procedures (SOPs) to guide their work.

As a result, the department was not meeting its revenue targets and was at risk of being shut down. The company needed a solution that would help the recruitment outsourcing department become profitable and sustainable.

Click here for more information on our approach.

Solution

A senior consultant with experience in recruitment outsourcing was brought in to lead the department. The consultant assessed the current situation and developed a strategic plan to turn things around.

The first step was to expand the team from two members to 20 highly skilled virtual employees. This allowed the department to handle more projects simultaneously and reduce time-to-fill for open positions. The consultant also created SOPs for each stage of the recruitment process, ensuring consistency in quality across all projects.

To attract more clients, the consultant developed a long-term engagement approach that focused on building strong relationships with existing clients while also reaching out to new ones. This resulted in an increase in exclusive talent pipelines by over 900% and revenue growth by 600% within six months.

Impact

Increase in annual earnings from $100K to $4 million within one year
376% budget-to-actual ratio achieved
256% increase in department's revenue within one year

"This solution not only saved the recruitment outsourcing department from being shut down, but it also became the most profitable department in the company. The impact was incredible."

Team

Senior Consultant and Team Leader
- Developed and executed strategic plans, training manuals, and SOPs
- Assessed, recruited, and redesigned staffing model for optimal performance
Search Consultant (Contractor)
- Managed high-volume full-lifecycle projects
- Built a pipeline of highly qualified talents for openings

Recruitment Department Turnaround: 600% Revenue Growth