Problem

Autodesk, a leading software company, was facing challenges in providing effective training to its customers. The company's existing training programs were not meeting the needs of its diverse customer base, resulting in low customer satisfaction and retention rates. Moreover, the traditional classroom-based training approach was not scalable and cost-effective.

The company needed a solution that could provide personalized and engaging training experiences to its customers while reducing costs and improving scalability.

Learn more about our solution here.

Solution

We developed an online product training institute for Autodesk that provided on-demand access to self-paced courses, tutorials, and other learning resources. Our platform leveraged gamification techniques to make the learning experience more engaging and interactive.

The platform also included features such as progress tracking, assessments, and certifications to help learners track their progress and demonstrate their skills. We used data analytics to personalize the learning experience based on learners' preferences and performance.

Impact

Increased customer satisfaction by X%
Reduced training costs by X%
Improved scalability of training programs

"Our online product training institute has revolutionized how we train our customers. It has helped us improve customer satisfaction while reducing costs."

Team

John Smith - Project Manager
- Oversaw the development and implementation of the platform
- Managed the project timeline and budget
Jane Doe - UX Designer
- Designed the user interface and experience for the platform
- Conducted user research and testing to improve the platform's usability

Autodesk's Online Training Institute Boosts Satisfaction