Problem

Our client, a small business owner, was struggling to keep up with the demands of their growing customer base. They were manually processing orders and managing inventory using spreadsheets, which was time-consuming and prone to errors. As a result, they were experiencing delays in order fulfillment and unhappy customers.

We needed to find a solution that would streamline their processes and allow them to scale their business without sacrificing quality or customer satisfaction.

Learn more about our process here.

Solution

We developed a custom e-commerce platform for our client that integrated with their existing website. The platform automated the order processing and inventory management processes, reducing the risk of errors and freeing up time for the client's team to focus on other tasks.

The platform also included features such as real-time inventory tracking, automated shipping label generation, and customer order history tracking. This allowed the client to provide better service to their customers by providing accurate information about product availability and shipping status.

Impact

Increased order processing speed by X%
Reduced errors in order fulfillment by X%
"This platform has transformed our business. We are now able to handle more orders with greater accuracy and efficiency than ever before."

Team

Team Member #1 - Software Engineer
- Developed the custom e-commerce platform
- Integrated the platform with the client's existing website
Team Member #2 - Project Manager
- Liaised with the client to gather requirements and provide updates on progress
- Oversaw testing and deployment of the platform

Small Business Streamlines Orders with Custom E-commerce Platform