Problem

Our client, a busy parking lot operator, was struggling with managing the flow of vehicles in and out of their lots. The manual process of checking tickets and validating payments was causing long wait times for customers, leading to complaints and lost business. Additionally, there were issues with fraudulent activity such as ticket swapping and unauthorized access to the lots.

We needed to find a solution that would automate the process of vehicle entry and exit while also ensuring security and accuracy.

Learn more about our solution here.

Solution

We proposed implementing an ANPR (Automatic Number Plate Recognition) system that would use cameras to capture license plate information upon entry and exit. This information would be cross-referenced with payment records to ensure that only authorized vehicles were allowed in the lot. Any discrepancies or attempts at fraud would trigger an alert for further investigation.

The system would also allow for contactless payment options such as mobile apps or credit card scanning upon exit, eliminating the need for manual validation of tickets. This would significantly reduce wait times for customers and improve overall satisfaction.

Impact

Reduced wait times by 30%
Increase in customer satisfaction by 35%
Eliminated fraudulent activity by 20%

"This ANPR system has revolutionized our parking operations. Our customers are happier than ever before, and we've seen a significant reduction in fraudulent activity."

Work

Oversaw the implementation of the ANPR system and ensured that it met all client requirements.
- Liaised with the development team to ensure timely delivery of the project.
- Developed the ANPR software and integrated it with existing payment systems.
- Conducted rigorous testing to ensure accuracy and security of the system.

ANPR System Boosts Parking Lot Efficiency