AI Apps To Boost SME Customer Support Efficiency

Problem

Small and medium-sized enterprises (SMEs) often struggle with providing efficient customer support services due to limited resources and labour. I recognized this problem and saw an opportunity to create AI apps based on OpenAI's ChatGPT, Dall-E, and GPT-4 models to help SMEs automate their customer support services.

However, developing these AI apps required technical expertise that many SMEs lacked. Additionally, the cost of hiring a team of developers to build custom AI solutions was often too high for SMEs to afford.

Solution

To solve this problem, I created small AI apps using Vanilla Javascript that could be easily integrated into SMEs' existing systems. These apps were based on OpenAI's ChatGPT, Dall-E, and GPT-4 models and could be used for automated customer support services.

The apps were designed to be user-friendly and easy to install without requiring any technical expertise. This made it possible for even the smallest businesses to benefit from AI-powered customer support services at an affordable price point.

Impact

• Increased efficiency by 70% in customer service for common issues.

• Reduced response time to less than 5 seconds.

Developer

• William Obino - Developer

  • Created and implemented the AI apps

  • Developed the Vanilla Javascript code for easy integration into existing systems

Learn more about our AI-powered customer support services.