Problem

Oceandom, a UK-NYC and Turkey based marketing company, was facing a challenge in managing their client's social media accounts. They were struggling to keep up with the increasing demand for social media management services from their clients. The team was spending too much time on manual tasks such as content creation, scheduling posts, and monitoring engagement.

As a result, they were unable to provide high-quality services to their clients within the promised timelines. This led to a decrease in customer satisfaction and retention rates.

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Solution

To address this problem, Oceandom decided to develop an AI-powered social media management tool that could automate most of the manual tasks involved in managing social media accounts. The tool would use machine learning algorithms to analyze user behavior and create personalized content that resonated with their target audience.

The team collaborated with software engineers and data scientists to develop the tool. They used Python programming language and TensorFlow framework for building the machine learning models. The tool was designed to integrate with popular social media platforms like Facebook, Twitter, Instagram, and LinkedIn.

Impact

Increased efficiency by automating 80% of manual tasks involved in social media management.
Improved customer satisfaction by delivering high-quality services within promised timelines.
X% increase in customer retention rates due to improved service quality.

Quote of how incredible of an impact this had.

Team

Team Member #1 - Software Engineer
- Oversaw the development of the AI-powered social media management tool.
- Built machine learning models using Python and TensorFlow.
Team Member #2 - Data Scientist
- Analyzed user behavior to create personalized content for social media accounts.
- Developed algorithms to optimize content creation and scheduling.

AI Tool Boosts Oceandom's Social Media Efficiency