Problem

As a government agency, CSC e-Governance India Limited needed a better way to disseminate information to the public. Their current website was outdated and difficult to navigate, leading to frustration for users trying to access important information.

We recognized that the lack of user-friendly design and organization was hindering their ability to effectively communicate with citizens.

Learn more about our solution here.

Solution

We created a new website portal for CSC e-Governance India Limited that was modern, easy to use, and organized in a way that made sense for users. We conducted extensive research on user needs and preferences, which informed our design decisions.

The new portal included clear navigation menus, intuitive search functionality, and updated content that was easy to read and understand. We also implemented a responsive design so that users could access the site on any device.

Impact

Increased website traffic by X%
Reduced bounce rate by X%

"This project had an incredible impact on how CSC e-Governance India Limited communicates with citizens. Our new website portal has made it easier than ever for people to access important information."

Team

Team Member #1 - Web Designer
- Designed the overall look and feel of the new portal
- Created wireframes and prototypes to test with users
Team Member #2 - Content Strategist
- Conducted user research to inform content decisions
- Wrote and edited all copy for the new portal

CSC e-Governance India Revamps Website for Better User Experience