Problem

Selling on Amazon can be a lucrative business, but it's not without its challenges. One of the biggest issues that sellers face is the presence of hijackers on their product listings. These are third-party sellers who list the same product as you and undercut your price, making it difficult for you to make a profit.

This was the problem faced by our client, a small business owner who sold handmade jewelry on Amazon. They had worked hard to build up their brand and reputation, but they were constantly battling against hijackers who were stealing their sales and damaging their reputation by selling inferior products under their name.

Learn more about how we solved this problem here.

Solution

Our team of e-commerce experts got to work developing a solution that would help our client remove these hijackers from their product listings once and for all. We started by conducting a thorough analysis of the client's listings and identifying any potential vulnerabilities that could be exploited by hijackers.

Next, we implemented a range of strategies designed to deter hijackers from targeting our client's listings in the first place. This included optimizing product descriptions and images, improving customer service response times, and monitoring competitor activity closely. We also developed a system for reporting any instances of hijacking directly to Amazon's support team, ensuring that action was taken quickly to remove them from our client's listings.

Impact

Increased sales by 90%
Reduced number of hijackers by 100%

"This solution was a game-changer for our business. We were able to focus on growing our brand and expanding our product line, rather than constantly battling against hijackers. Our sales increased significantly, and we were able to build a loyal customer base who knew they could trust us to deliver high-quality products."

Team

Team Member #1 - E-commerce Specialist
- Analyzed client's listings and identified vulnerabilities
- Developed strategies to deter hijackers
Team Member #2 - Customer Service Representative
- Improved customer service response times
- Monitored competitor activity closely

Eliminating Hijackers Boosts Amazon Jewelry Sales