Challenge

The client's software was stuck in a break-fix cycle, which hindered their ability to take the product to market. The application's core processes were outdated and needed refactoring. The Proof of Concept (POC) was mired with bugs, and the product maturity was low, making it difficult for the client to take it to market.

We identified that the client needed a systematic approach to development and maintenance cycles. We also realized that we had to refactor the core processes of the application before launching it in the market.

Solution

We started by conducting a thorough analysis of the existing software. Our team identified several areas that required repair, refactoring, new development, migration, data integration, data integrity, and design. We then created a business process that would streamline these activities and ensure regular development and maintenance cycles.

Our team systematically refactored the core processes of the application while keeping in mind future scalability requirements. We successfully launched the long-stuck POC and achieved product maturity that allowed our client to take it to market.

Impact

Achieved 300% increase in product sales over two years
Improved customer satisfaction due to streamlined business processes
Reduced maintenance costs and critical bugs by 60%

"This project allowed our client to fully establish their product in the marketplace."

Team

Primary Full-Stack Developer
- Oversaw the architecture and implementation of the platform
- Developed and maintained the core processes of the application
Project Owner/Scrum Master/Tester
- Liaised with the client to understand their requirements and provided regular updates on project progress
- Closely monitored project timelines, budgets, and resources to ensure successful delivery
- Tested features and fixes in the web portal and mobile apps
- Aggregated commonly reported problems to determine and build body of work around the root cause.
  
  Back to Portfolio Overview

Refactoring Software Boosts Sales by 300%