Problem

Our client was struggling to keep up with the overwhelming amount of direct messages and comments on their Instagram account. They were missing important messages from potential brand partners and fans, leading to missed opportunities and decreased engagement.

Despite spending hours each day manually sorting through messages, our client was still unable to effectively manage their Instagram presence. They needed a solution that would allow them to streamline their inbox and prioritize important messages without sacrificing valuable time.

Solution

We developed a custom chatbot for our client's Instagram account that uses natural language processing to sort through incoming messages and prioritize those that require immediate attention. The chatbot is able to recognize keywords related to brand partnerships and other important inquiries, ensuring that our client never misses an opportunity again.

In addition, we implemented an automated response system that allows our client to quickly respond to frequently asked questions without having to type out the same response multiple times. This has saved them hours each week and allowed them to focus on creating content instead of managing their inbox.

Impact

Increased response time by X%
Improved engagement with followers by X%
Generated X% more brand partnership opportunities

"Quote of how incredible of an impact this had."

Team

Team Member #1 - Software Engineer
- Oversaw the development and implementation of the chatbot
Team Member #2 - UX Designer
- Designed the user interface for the automated response system
- Conducted user testing to ensure a seamless experience for our client

Handling Insta & Fb & Twitter And Pinterest of my Client