Problem

A large Telecommunication company was experiencing significant performance issues with their Oracle and .NET applications, resulting in slow response times and frustrated users. The IT team had been struggling to identify the root cause of the problem, despite spending countless hours troubleshooting and attempting various fixes.

After conducting a thorough analysis, we discovered that the primary issue was related to poorly written PL/SQL packages that were causing excessive database calls, leading to slow response times. Additionally, there were several API issues that were contributing to the problem.

Learn more about our approach here.

Solution

To address these issues, we developed a comprehensive plan that involved optimizing the PL/SQL packages and resolving the API issues. We also implemented monitoring tools such as Dynatrace to help us identify any future performance problems quickly.

We started by analyzing each PL/SQL package and identifying areas where we could reduce database calls. We then rewrote these sections of code using best practices for optimization. Additionally, we worked with the development team to resolve all API issues and ensure that they were following industry standards for API development.

Impact

Reduced response times by 95%
Improved user satisfaction scores by 90%

"This project had an incredible impact on our business processes and user experience. Our applications are now running smoothly, and our users are much happier with the improved performance."

Optimizing PL/SQL and API Issues Boosts Performance