Problem

Dawaty is a popular food delivery service in the Middle East that was struggling to keep up with customer demand during peak hours. The company was losing business due to long wait times and slow delivery speeds, which were causing customers to turn to competitors for faster service.

The team recognized that they needed a solution that would help them streamline their operations and improve their delivery times in order to stay competitive in the market.

Learn more about our solution here.

Solution

The team decided to implement a new logistics platform that would optimize their delivery routes and streamline their operations. They worked with a team of software engineers to develop a custom platform that would integrate with their existing systems and provide real-time data on driver locations, traffic patterns, and delivery times.

The new platform allowed Dawaty to dispatch drivers more efficiently, reducing wait times for customers and improving overall delivery speeds. It also provided valuable insights into customer behavior and preferences, allowing the company to make data-driven decisions about menu offerings and marketing strategies.

Impact

Improved delivery speeds by X%
Increased customer satisfaction by X%
Reduced operational costs by X%

"This new platform has revolutionized our business. We're now able to deliver food faster than ever before, which has helped us retain customers and attract new ones. Our drivers are happier too because they're able to complete more deliveries in less time."

Team

Team Member #1 - Software Engineer
- Oversaw the creation and implementation of the platform
- Developed custom algorithms to optimize delivery routes
Team Member #2 - Data Analyst
- Analyzed customer data to identify trends and preferences
- Provided insights to help inform menu offerings and marketing strategies

Dawaty Boosts Delivery Speed with New Platform