Carolina Hernandez

The Ivaldi Group modernized its systems and improved efficiency with a digital transformation project, resulting in improved response times and better customer experience.

Our team of engineers and designers helped Prothesia Inc. develop a new design strategy incorporating additive manufacturing, resulting in increased efficiency and patient satisfaction.

Service Design Strategist led the development of a sustainable platform that increased user engagement, revenue growth, and donations towards social causes.

Customer experience and services design strategists at Ivaldy group improved overall satisfaction, increased repeat business, reduced complaints, and boosted positive reviews.