Problem

Our company was struggling to manage our global indirect vendors for learning, coaching, and training. We had a hard time assessing new vendors in emerging markets and ensuring that all of our vendors were meeting our standards. This led to a lot of confusion and inefficiencies in our vendor management process.

We realized that we needed a better system for managing our vendors so that we could streamline the process and ensure that all of our vendors were meeting our expectations.

Solution

To solve this problem, we decided to implement a new vendor management platform. This platform would allow us to easily manage all of our vendors in one place and ensure that they were meeting our standards.

The platform included features such as automated assessments for new vendors, real-time reporting on vendor performance, and streamlined communication channels with vendors. We also created a set of standardized metrics to evaluate vendor performance across different regions and markets.

Impact

Standardized vendor reviews and assessments across all regions
Simplified vendor catalog with clear agreements
Cost saving through global vendor agreements
Higher level of training delivery standards through assessments, reviews, and monitoring of vendors locally
Increase language capabilities in remote location delivering standard GE curricula

"This project has completely transformed the way we manage our global indirect vendors. It has allowed us to be much more efficient and effective in working with our vendors, which has had an incredible impact on our business, especially in the Emerging Markets."

Streamlined Global Indirect Sourcing Vendor Management for HR